Customer Insights
Updated
Customer Insights
15K
Past Month Searches
+44%
Past Year Change
What are Customer Insights?
Customer Insights refer to the understanding of customer needs and wants, and the use of that information to create or improve products, services, or marketing strategies. Insights can be gleaned from a variety of sources, including customer feedback, surveys, focus groups, and data analysis.
How fast are Customer Insights growing in popularity?
Interest in Customer Insights grew 44% over the past year, compared to the year before, putting it at a current volume of 15K searches per month, as of last month.
Related Trends
Channel Breakdown
LinkedIn is the primary channel for discussions around Customer Insights. This may be due to the nature of the platform, which is geared towards professionals, or the fact that LinkedIn provides more in-depth resources and discussions around this topic.